This Privacy Statement applies to your use of the web site of Sydney Wellbeing Centre at www.sydneywellbeing.com, the SWC On-Line Shopping site at swc-shopping.sydneywellbeing.com and the secure site at secure.sydneywellbeing.com.

Sydney Wellbeing Centre recognises that your privacy is important to you. Sydney Wellbeing Centre is committed to protecting your personal information.

The following Privacy Statement has been published to provide a clear and concise outline of how and when personal information is collected, stored and distributed by Sydney Wellbeing Centre through use by you, of http://www.sydneywellbeing.com and https://secure.sydneywellbeing.com/.
Collection of Click Stream and other information

When you look at this web site, our server logs the following information, which is provided by your browser. This information is logged for statistical purposes only:

• your server's IP address (a number which is unique to the machine through which you are connected to the Internet) or your personal IP address;
• the type of browser and operating system you are using; and
• the address of the referring site (eg, the previous site that you visited).

In addition, our server logs the following information:

• the date and time of your visit; and
• the address of the pages accessed and the documents downloaded.

We will not try to identify you or your browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs or if your usage is causing technical issues for our site which may need to be resolved. We may in these circumstances identify your IP address, to enable us to contact you.

A 'cookie' is a packet of information that allows Sydney Wellbeing Centre to grant users access to certain parts of the Sydney Wellbeing Centre Website (the "Site") and also to manage traffic, advertising and other activities. Cookies are generally used on the Site in the following ways:
1. To authenticate your access to certain areas of the Site, such as any feedback or interactive section;
2. To monitor traffic levels and flows through the Site;
3. To manage advertising on the Site; and
4. From time to time Sydney Wellbeing Centre may conduct surveys on the Site, and cookies may be used to manage this process.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences).

Please Note: If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all of the content and facilities in this website.

This site contains links to other sites. Sydney Wellbeing Centre is not responsible for the privacy practices or the content of such linked web sites.

Some pages of this Internet site, may provide the facility for you to subscribe to receive information or to register for courses, purchases or other services. Information provided by you to enable you to receive information or register for courses, will only be used for the purpose for which you have provided it, unless you grant consent otherwise or, we are required to disclose the information, by law.

The main way we would collect personal information from you is if you used our site to register for courses/clinical sessions, place orders or to subscribe to another Sydney Wellbeing Centre service. This personal information may include your full name, phone and fax numbers, e-mail address and street and postal address. In the case of purchases, credit card details may also be collected but these details will be encrypted, for your protection.
When or before we collect personal information on our web site, we will take reasonable steps to inform you of:

• the purposes for which the information is collected;
• where applicable, any law that requires the particular information to be collected; and
• the main consequences for you, if all or part of the information is not provided.

We will take all reasonable steps to allow you to access your personal information and we will correct the information, if we are satisfied it is incorrect.

When you provide personal information to us via the Internet, we rely on the accuracy of that information. To assist with ensuring accuracy, please contact us if any of the details you have provided, change.

Personal information may be stored in transmission logs and archived for a period of up to seven years, depending on the nature of the information being held.
Where appropriate, our web site provides a secure environment by using Secure Sockets Layer (SSL). This establishes a session and encrypts all traffic between our web server and your browser.

We will only use your personal information (including your e-mail address) for the purpose for which you have provided it, eg. to register for an on-line Sydney Wellbeing Centre course. We may also from time to time email you about an event or new feature that we think might be of interest. If you do not wish to receive such emails, all you have to do is click the reply button and type "remove" in the subject field of the email.
We will not disclose your personal information to third parties, unless you consent or in other circumstances where such disclosure is required or authorised by law.
Contracts we enter into with other parties for the provision of services, may require us to disclose your personal information to them.  In those cases, our contracts require other parties providing services to us, to observe the terms of this Privacy Statement.

We do not collect sensitive information such as your racial or ethnic origin, political opinions or religious beliefs.

If you would like further information regarding this policy, please see our Contact Us page

You can also obtain information at the Federal Privacy Commissioner's web site at www.privacy.gov.au/.

Dated: 4th April 2009

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